Captain Jayho
Andy Tillson
Straight outta burrington...
Joined: May 2014
Posts: 472
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Post by Captain Jayho on Dec 4, 2014 10:53:15 GMT
Ordered an extra copy of Away the Gas and one of the 1883 polo shirts late last week (online) and they arrived on my doorstep this morning in Melbourne, Australia. Great service to get it to me that quickly and I only paid twelve quid postage which I thought was pretty reasonable. The club shop often gets bad reviews but I say great fast service and not trying to rip me off for postage.
Also wanted to point out that the polo shirt is good quality and way better than the pictures on the forum and shop. I'm very pleased with it. Would still prefer no pocket and stripes but you can't please everyone all of the time. Logo looks great but am glad I went a size up though!
The book is also great quality and I've already read a few of the stories so nice work Martin on getting it up and running. I'm sure it was bloody hard work but the result is excellent.
That concludes today's round of praise. Carry on.
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Post by gasheadnaboo on Dec 4, 2014 14:14:15 GMT
If only they understood the concept of University ID Cards.
I have to pay on the day (where there is a sign saying university cards are accepted) or go to the Supporters Shop in Kingswood to get a ticket because the women in the club shop do not accept valid UWE cards. Kind of defeats the purpose of having a stall at the UWE Freshers' Fair if you ask me.
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brizzle
Lindsay Parsons
No Buy . . . No Sell!
Joined: May 2014
Posts: 4,293
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Post by brizzle on Dec 4, 2014 14:39:13 GMT
If only they understood the concept of University ID Cards. I have to pay on the day (where there is a sign saying university cards are accepted) or go to the Supporters Shop in Kingswood to get a ticket because the women in the club shop do not accept valid UWE cards. Kind of defeats the purpose of having a stall at the UWE Freshers' Fair if you ask me. I'd love to know their reasons for refusing gasheadnaboo, and I'm quite certain that you've asked. After all it's quite illogical that the ID Card is acceptable in one shop, but not the other. But as I often say, where BRFC is concerned you never know. They are a complete and utter law unto themselves, and always have been. Confident incompetents sums them up perfectly, and not just in the area that you mention either.
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Post by mehewmagic on Dec 4, 2014 15:15:29 GMT
Ordered an extra copy of Away the Gas and one of the 1883 polo shirts late last week (online) and they arrived on my doorstep this morning in Melbourne, Australia. Great service to get it to me that quickly and I only paid twelve quid postage which I thought was pretty reasonable. The club shop often gets bad reviews but I say great fast service and not trying to rip me The book is also great quality and I've already read a few of the stories so nice work Martin on getting it up and running. I'm sure it was bloody hard work but the result is excellent. That concludes today's round of praise. Carry on. £12 p&p is really good. the book alone, due to its nice paper & weight costs £11 to send to Oz!
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Post by Blue Mist on Dec 4, 2014 15:15:35 GMT
If only they understood the concept of University ID Cards. I have to pay on the day (where there is a sign saying university cards are accepted) or go to the Supporters Shop in Kingswood to get a ticket because the women in the club shop do not accept valid UWE cards. Kind of defeats the purpose of having a stall at the UWE Freshers' Fair if you ask me. I'd love to know their reasons for refusing gasheadnaboo, and I'm quite certain that you've asked. After all it's quite illogical that the ID Card is acceptable in one shop, but not the other. But as I often say, where BRFC is concerned you never know. They are a complete and utter law unto themselves, and always have been. Confident incompetents sums them up perfectly, and not just in the area that you mention either. I can see what you're saying, pretty frustrating but credit where it's due though. Captain Jayho had a good experience with the club shop, likes the new shirt and his book. I make that 3 - 1
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Post by mehewmagic on Dec 4, 2014 15:20:59 GMT
If only they understood the concept of University ID Cards. I have to pay on the day (where there is a sign saying university cards are accepted) or go to the Supporters Shop in Kingswood to get a ticket because the women in the club shop do not accept valid UWE cards. Kind of defeats the purpose of having a stall at the UWE Freshers' Fair if you ask me. i can appreciate that must be really fustrating but maybe it would be better to contact the club about it / supporters club reps on the board? and flagging up the issue on a separate thread? i can understand how this forum can sometimes be seen as fustrating by some gasheads as a point of praise is immediately turned into something else.
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brizzle
Lindsay Parsons
No Buy . . . No Sell!
Joined: May 2014
Posts: 4,293
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Post by brizzle on Dec 4, 2014 15:22:46 GMT
I'd love to know their reasons for refusing gasheadnaboo, and I'm quite certain that you've asked. After all it's quite illogical that the ID Card is acceptable in one shop, but not the other. But as I often say, where BRFC is concerned you never know. They are a complete and utter law unto themselves, and always have been. Confident incompetents sums them up perfectly, and not just in the area that you mention either. I can see what you're saying, pretty frustrating but credit where it's due though. Captain Jayho had a good experience with the club shop, likes the new shirt and his book. I make that 3 - 1 I agree with you that we have many fine employees who really do their best for the fans, but my post attempted to pass on from them to the people that determine in which direction the club is going . . . at all levels by the way, whether it be on the pitch, managerial or commercial level. The hand(s) on the tiller, if you like.
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LJG
Peter Beadle
Joined: May 2014
Posts: 969
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Post by LJG on Dec 4, 2014 15:28:58 GMT
If only they understood the concept of University ID Cards. I have to pay on the day (where there is a sign saying university cards are accepted) or go to the Supporters Shop in Kingswood to get a ticket because the women in the club shop do not accept valid UWE cards. Kind of defeats the purpose of having a stall at the UWE Freshers' Fair if you ask me. Madness isn't it? They have the sign outside that says they accept University ID cards but if you have anything that isn't an NUS Extra card get yer 20 quid out and pay the full price pal. Absolute bloody nonsense.
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strung out
Administrator
Paul Hardyman
Joined: May 2014
Posts: 758
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Post by strung out on Dec 4, 2014 15:55:46 GMT
If only they understood the concept of University ID Cards. I have to pay on the day (where there is a sign saying university cards are accepted) or go to the Supporters Shop in Kingswood to get a ticket because the women in the club shop do not accept valid UWE cards. Kind of defeats the purpose of having a stall at the UWE Freshers' Fair if you ask me. Madness isn't it? They have the sign outside that says they accept University ID cards but if you have anything that isn't an NUS Extra card get yer 20 quid out and pay the full price pal. Absolute bloody nonsense. It's because UWE ID cards don't have an expiry date on them. You get one for studying a course anywhere between one and six years long, so the club shop will have no idea whether the card holder is still a student or not.
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LJG
Peter Beadle
Joined: May 2014
Posts: 969
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Post by LJG on Dec 4, 2014 16:23:19 GMT
Madness isn't it? They have the sign outside that says they accept University ID cards but if you have anything that isn't an NUS Extra card get yer 20 quid out and pay the full price pal. Absolute bloody nonsense. It's because UWE ID cards don't have an expiry date on them. You get one for studying a course anywhere between one and six years long, so the club shop will have no idea whether the card holder is still a student or not. Not just UWE cards - the one in question has an expiry date and photo of the holder. But because it's not NUS extra it's entirely unacceptable to them despite the signage reading "Just show your NUS, College or University ID". When I pointed this out to the lass in the ticket collection on match day she said "we only accept NUS extra", she called over Claire (?) Ticket office manager who reiterated the same sentiment - They only accept NUS extra despite the sign saying otherwise.
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brizzle
Lindsay Parsons
No Buy . . . No Sell!
Joined: May 2014
Posts: 4,293
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Post by brizzle on Dec 4, 2014 16:46:39 GMT
Madness isn't it? They have the sign outside that says they accept University ID cards but if you have anything that isn't an NUS Extra card get yer 20 quid out and pay the full price pal. Absolute bloody nonsense. It's because UWE ID cards don't have an expiry date on them. You get one for studying a course anywhere between one and six years long, so the club shop will have no idea whether the card holder is still a student or not. I'm not arguing the toss SO, because I only know what I have read on here about the problem. But it appears to me that the Card is acceptable in the Kingswood Office, but not at The Mem. Have I got that right? And if I have, then why is the Card acceptable in the Supporters Club Office in Kingswood, but not at HQ? Are we to assume that the expiry date is not a factor in Kingswood purely because it is a Supporters Club outlet? The whole business reminds me of the performance that other travellers have to endure when travelling on First Bus (or First Group, or whatever name they are using at present). We all have to wait, and have our journey interrupted, whilst the driver receives permission to accept one of a variety of Student Discount Cards.
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strung out
Administrator
Paul Hardyman
Joined: May 2014
Posts: 758
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Post by strung out on Dec 4, 2014 16:55:40 GMT
It's because UWE ID cards don't have an expiry date on them. You get one for studying a course anywhere between one and six years long, so the club shop will have no idea whether the card holder is still a student or not. Not just UWE cards - the one in question has an expiry date and photo of the holder. But because it's not NUS extra it's entirely unacceptable to them despite the signage reading "Just show your NUS, College or University ID". When I pointed this out to the lass in the ticket collection on match day she said "we only accept NUS extra", she called over Claire (?) Ticket office manager who reiterated the same sentiment - They only accept NUS extra despite the sign saying otherwise. They need to change the sign then - a couple of years ago I was told that they needed to have an expiry date on it as otherwise there was no way of telling if the card holder was a current student or not. Clearly they've decided to only accept NUS cards to make things easier, but not changed the sign. Either way, get an NUS card and jobs a good un. You get loads of extra discounts with an NUS Extra card.
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LJG
Peter Beadle
Joined: May 2014
Posts: 969
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Post by LJG on Dec 4, 2014 17:00:09 GMT
Not just UWE cards - the one in question has an expiry date and photo of the holder. But because it's not NUS extra it's entirely unacceptable to them despite the signage reading "Just show your NUS, College or University ID". When I pointed this out to the lass in the ticket collection on match day she said "we only accept NUS extra", she called over Claire (?) Ticket office manager who reiterated the same sentiment - They only accept NUS extra despite the sign saying otherwise. They need to change the sign then - a couple of years ago I was told that they needed to have an expiry date on it as otherwise there was no way of telling if the card holder was a current student or not. Clearly they've decided to only accept NUS cards to make things easier, but not changed the sign. Either way, get an NUS card and jobs a good un. You get loads of extra discounts with an NUS Extra card. The sign is brand new for this season! Just to clarify ... it's not me who's the student.
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Post by gasheadnaboo on Dec 4, 2014 17:24:00 GMT
Not just UWE cards - the one in question has an expiry date and photo of the holder. But because it's not NUS extra it's entirely unacceptable to them despite the signage reading "Just show your NUS, College or University ID". When I pointed this out to the lass in the ticket collection on match day she said "we only accept NUS extra", she called over Claire (?) Ticket office manager who reiterated the same sentiment - They only accept NUS extra despite the sign saying otherwise. They need to change the sign then - a couple of years ago I was told that they needed to have an expiry date on it as otherwise there was no way of telling if the card holder was a current student or not. Clearly they've decided to only accept NUS cards to make things easier, but not changed the sign. Either way, get an NUS card and jobs a good un. You get loads of extra discounts with an NUS Extra card. Had one last year and it was a complete waste of £12, with a combination of UniDays and my UWE card it is not needed anywhere but the Rovers shop! Shows what they think of their supporters, I'm not a thief trying to do Rovers out of money I just don't want to pay £12 a year for something I do not need. The guys at the supporters club accept UWE cards because they are the ones that go to the UWE fair and I assume are decent enough people to trust someone in full-time work isn't going to lie to scam Rovers out of £7. I offered to show my timetable to the woman but she was having none of it.
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Deleted
Joined: January 1970
Posts: 0
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Post by Deleted on Dec 4, 2014 19:06:11 GMT
Thing is Naboo, if they accept yours they'd have to accept mine too, and I stopped being a student in 2004. I only keep the card as a souvenir of my haircut.
Weirdly, I am eligible for an NUS Extra card because occasionally I take an exam at work.The whole scheme is bollocks.
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Post by mehewmagic on Dec 4, 2014 22:50:49 GMT
They need to change the sign then - a couple of years ago I was told that they needed to have an expiry date on it as otherwise there was no way of telling if the card holder was a current student or not. Clearly they've decided to only accept NUS cards to make things easier, but not changed the sign. Either way, get an NUS card and jobs a good un. You get loads of extra discounts with an NUS Extra card. Had one last year and it was a complete waste of £12, with a combination of UniDays and my UWE card it is not needed anywhere but the Rovers shop! Shows what they think of their supporters, I'm not a thief trying to do Rovers out of money I just don't want to pay £12 a year for something I do not need. The guys at the supporters club accept UWE cards because they are the ones that go to the UWE fair and I assume are decent enough people to trust someone in full-time work isn't going to lie to scam Rovers out of £7. I offered to show my timetable to the woman but she was having none of it. i know it's a pain for you and very fustrating but i still see what good it is getting stressed about it on an internet forum. personally I'd think about either trying to get the club to sort it out, or sucking it up and paying the £12 for nus card. i realise it seems unfair but in 2 games you get your money back, and maybe your sanity back as well. I'm just like you (hate stupidity) BUT honestly this'll take yiur enjoyment away if you let it get to you.
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markwind
Joined: September 2014
Posts: 92
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Post by markwind on Dec 5, 2014 3:10:28 GMT
Can't wait to see what they think of my University of the Sunshine Coast student card! Hoping to get to at least 1 maybe 2 games while i'm back!
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Post by Nobbygas on Dec 5, 2014 7:07:37 GMT
Why should bloody students get a discount anyway ?
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Post by lostinspace on Dec 5, 2014 7:10:08 GMT
mine is "the university of life" i surely am eligible for a discount also......60 years of training to get that qualification
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Deleted
Joined: January 1970
Posts: 0
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Post by Deleted on Dec 5, 2014 7:23:14 GMT
Ordered an extra copy of Away the Gas and one of the 1883 polo shirts late last week (online) and they arrived on my doorstep this morning in Melbourne, Australia. Great service to get it to me that quickly and I only paid twelve quid postage which I thought was pretty reasonable. The club shop often gets bad reviews but I say great fast service and not trying to rip me off for postage. Also wanted to point out that the polo shirt is good quality and way better than the pictures on the forum and shop. I'm very pleased with it. Would still prefer no pocket and stripes but you can't please everyone all of the time. Logo looks great but am glad I went a size up though! The book is also great quality and I've already read a few of the stories so nice work Martin on getting it up and running. I'm sure it was bloody hard work but the result is excellent. That concludes today's round of praise. Carry on. If your referring to speed of delivery then surely that is down to the courier for getting it there, the dozen or so people who would have been involved in getting it to your door. The club shop got an online order, put it in a box and waited for courier to collect!
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