Peter Parker
Global Moderator
Richard Walker
You have been sentenced to DELETION!
Joined: May 2014
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Post by Peter Parker on May 30, 2019 12:15:37 GMT
available for a short time
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Deleted
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Post by Deleted on May 30, 2019 17:16:35 GMT
Painful isn't it.
What's that taken them, a month or 6 weeks, maybe 2 months since they were told where to go to sort it out, now they are piling pressure on people to buy in the next 5 days.
It's hard to reach a definite conclusion without knowing everything that's going on behind closed doors, but from this side of the counter how things are being run isn't improving.
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Post by pirate49 on May 31, 2019 9:40:57 GMT
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axegas
Joined: November 2015
Posts: 222
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Post by axegas on May 31, 2019 11:36:36 GMT
They should be available right up until the first home game of the season, why restrict sales when you need the money? People will put it down to the logistics of getting season cards ready and working out which seats they can allocate to POTD customers but if they just planned in advance, this could be avoided anyway.
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Deleted
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Post by Deleted on Jun 1, 2019 10:11:44 GMT
They should be available right up until the first home game of the season, why restrict sales when you need the money? People will put it down to the logistics of getting season cards ready and working out which seats they can allocate to POTD customers but if they just planned in advance, this could be avoided anyway. Exactly correct. They can be sold at any time, there isn't a problem, it only exists in the confused mind of Gorringe. No issue with getting cards produced, so Tom, what you do is, on the Friday before the first home game a customer walks in and asks to buy a season ticket, the application is processed in exactly the same was as it would have been had the ticket been bought before any of the deadlines you've set, but on this occasion you give a paper ticket (the same as is issued from the match day ticket caravan) and then produce the customer's plastic season card in the normal way. There genuinely isn't a problem. Or at least there wasn't until Tom created one. |
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Post by o2o2bo2ba on Jun 1, 2019 10:55:15 GMT
So the club offer another way to pay for season tickets to make it more affordable, and straight away criticism.
Some things never change.
At least concede the principle is genuine?
Nope, dish the sh!t come what May......well May has gone, both chronologically and politically.
Has anyone thought to ask SLO why there's a deadline?
Perhaps:
There will be a price increment after deadline for season ticket purchase?
Allowing purchase up to the day before season starts would interfere with the application process regarding credit checks?
My thoughts haven't really changed. Yea I understand it's not perfect, but the club (and other football clubs) were let down last minute by Zebra boys which was out of their control.
I think it's fair to give credit where it's due, well done the club (Gorringe) for hastily organising an alternative, I'm only sorry that isn't good enough to fit some individuals parameters.
There again, with some here it's impossible for them to acknowledge anything positive from Gorringe, so I guess to those, TG is the devil incarnate!
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Post by fatherjackhackett on Jun 1, 2019 11:00:46 GMT
To be honest, as a regular monthly payer of ST over the years, this option is a bit pony.
Last year it was just over 33 quid a month over a 10 month period for the West Enclosure. Perfectly fine. This offer is over 6 months and with higher interest is over 60 quid more expensive over the course of the season.
As I’m moving into a new flat as well this weekend sadly this is too much and I’ll be picking and choosing matched on a game by game basis.
Not a moan just telling it like it is...
EDIT: it’s £66 per month for 6 months, a total of £396! Just got a quote.
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Post by o2o2bo2ba on Jun 1, 2019 11:28:49 GMT
To be honest, as a regular monthly payer of ST over the years, this option is a bit pony. Last year it was just over 33 quid a month over a 10 month period for the West Enclosure. Perfectly fine. This offer is over 6 months and with higher interest is over 60 quid more expensive over the course of the season. As I’m moving into a new flat as well this weekend sadly this is too much and I’ll be picking and choosing matched on a game by game basis. Not a moan just telling it like it is... EDIT: it’s £66 per month for 6 months, a total of £396! Just got a quote. It's still better than no option. |
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Deleted
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Post by Deleted on Jun 1, 2019 11:48:28 GMT
So the club offer another way to pay for season tickets to make it more affordable, and straight away criticism. Some things never change. At least concede the principle is genuine? Nope, dish the sh!t come what May......well May has gone, both chronologically and politically. Has anyone thought to ask SLO why there's a deadline? Perhaps: There will be a price increment after deadline for season ticket purchase? Allowing purchase up to the day before season starts would interfere with the application process regarding credit checks? My thoughts haven't really changed. Yea I understand it's not perfect, but the club (and other football clubs) were let down last minute by Zebra boys which was out of their control. I think it's fair to give credit where it's due, well done the club (Gorringe) for hastily organising an alternative, I'm only sorry that isn't good enough to fit some individuals parameters. There again, with some here it's impossible for them to acknowledge anything positive from Gorringe, so I guess to those, TG is the devil incarnate! Two things in reply to that, no, in fact, I'll add a third. Firstly, yes, the principle is good, sell season tickets, but the delivery is shambolic. Secondly, you've conflated credit sales with cash sales of season tickets, I didn't suggest that anybody could walk in and submit a credit application 24 hours before a match and expect to receive a ticket for the event. They set a deadline of 5 days to get an application in, I posted details of clubs who had found an alternative service provider literally weeks ago, why could those other clubs get themselves sorted but not us, and then why has it taken us so long to get this in place that there's only a 5 day window to make a decision and get an application in? It's bordering on bullying of customers. It feels horrible to me. The Zebra thing was months ago, it wasn't 'last minute', Rovers have made it a 'last minute' issue by doing nothing and then setting a 5 day window. Thirdly, you can accept this half-hearted, disorganised rubbish if you think it's good enough, I think that a professional football club should be doing a bit better. |
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Deleted
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Post by Deleted on Jun 1, 2019 11:59:11 GMT
To be honest, as a regular monthly payer of ST over the years, this option is a bit pony. Last year it was just over 33 quid a month over a 10 month period for the West Enclosure. Perfectly fine. This offer is over 6 months and with higher interest is over 60 quid more expensive over the course of the season. As I’m moving into a new flat as well this weekend sadly this is too much and I’ll be picking and choosing matched on a game by game basis. Not a moan just telling it like it is... EDIT: it’s £66 per month for 6 months, a total of £396! Just got a quote. Sorry to hear that. I have no idea who you are in the real world, but if you were a customer of one of my businesses I would already have pinged you an email and asked if we could have a chat so that we could look at the ticket price and try to find some middle ground so that a loyal customer was able to continue to attend the events we were putting on. Hope you find a way to work something out  |
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Post by Curly Wurly on Jun 1, 2019 12:22:06 GMT
To be honest, as a regular monthly payer of ST over the years, this option is a bit pony. Last year it was just over 33 quid a month over a 10 month period for the West Enclosure. Perfectly fine. This offer is over 6 months and with higher interest is over 60 quid more expensive over the course of the season. As I’m moving into a new flat as well this weekend sadly this is too much and I’ll be picking and choosing matched on a game by game basis. Not a moan just telling it like it is... EDIT: it’s £66 per month for 6 months, a total of £396! Just got a quote. You won't be alone in making this choice. Unfortunately, I foresee our average gate dropping by up to 1000 next season.
Goodwill is disappearing fast.
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Deleted
Joined: January 1970
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Post by Deleted on Jun 1, 2019 12:55:04 GMT
To be honest, as a regular monthly payer of ST over the years, this option is a bit pony. Last year it was just over 33 quid a month over a 10 month period for the West Enclosure. Perfectly fine. This offer is over 6 months and with higher interest is over 60 quid more expensive over the course of the season. As I’m moving into a new flat as well this weekend sadly this is too much and I’ll be picking and choosing matched on a game by game basis. Not a moan just telling it like it is... EDIT: it’s £66 per month for 6 months, a total of £396! Just got a quote. You won't be alone in making this choice. Unfortunately, I foresee our average gate dropping by up to 1000 next season.
Goodwill is disappearing fast.
Yes. Well said. It looks as if the alternative suppliers are charging a bit more. That may be essential if they are to remain providing the service. I would just ask a couple of questions; Are Rovers making anything from each credit sale, Is it really ethical to pass all of the increase in cost on to existing customers with such short notice? The club owners probably won't even grasp these decisions, having to budget their domestic income against commitments won't be a consideration to them. Still, not to worry, Ken will be at the door of Box 1 explaining it all to them and fighting our corner no doubt. |
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dido
Predictions League
Peter Aitken
Joined: May 2014
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Post by dido on Jun 1, 2019 13:28:43 GMT
Bamber, why don't you ask TG if you can meet him and shadow him 'for a day'.- and then report back to us.
Endlessly whingeing on here may make YOU feel better, but achieves nothing in the real world.
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Deleted
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Post by Deleted on Jun 1, 2019 14:00:06 GMT
Bamber, why don't you ask TG if you can meet him and shadow him 'for a day'.- and then report back to us. Endlessly whingeing on here may make YOU feel better, but achieves nothing in the real world. No, it would make me feel great if things were seamless from our side of the counter and the customer really was King. That's demonstrably not the case here. This sounds very much like that old mantra of 'if you aren't prepared to do the job yourself then you aren't allowed to criticise'. Well, Tom is paid to do the job. Today we've learned that FJH has been backed in to a financial corner and may not renew his ST. Let's see what contact there is from the club about this next week, if they find a solution I'll be the first to heap praise on Tom and his team. |
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Post by Curly Wurly on Jun 1, 2019 14:30:30 GMT
You won't be alone in making this choice. Unfortunately, I foresee our average gate dropping by up to 1000 next season.
Goodwill is disappearing fast.
Yes. Well said. It looks as if the alternative suppliers are charging a bit more. That may be essential if they are to remain providing the service. I would just ask a couple of questions; Are Rovers making anything from each credit sale, Is it really ethical to pass all of the increase in cost on to existing customers with such short notice? The club owners probably won't even grasp these decisions, having to budget their domestic income against commitments won't be a consideration to them. Still, not to worry, Ken will be at the door of Box 1 explaining it all to them and fighting our corner no doubt. Too big a delay in getting this sorted
Too short a window
Too high an interest rate
Too little communication to potential customers
The club presents a veneer of doing things more professionally, whilst (and I've said it before) there is a complete absence of people who actually know how to run a football club properly. We are wasting money and missing opportunities through mis-management.
I don't know if anyone actually gets anything from Ken if you speak to him personally, but his public utterances through "Ken's Comments" are about as effective as Young Mr Grace's "You've all done very well"
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Post by o2o2bo2ba on Jun 1, 2019 15:05:29 GMT
"Firstly, yes, the principle is good, sell season tickets..."
Yayyyy!
One positive comment, Bambi...
3 steps back and one small step forward.....it appears you have very much in common with your antagonists.
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Deleted
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Post by Deleted on Jun 1, 2019 17:40:22 GMT
"Firstly, yes, the principle is good, sell season tickets..." Yayyyy! One positive comment, Bambi... 3 steps back and one small step forward.....it appears you have very much in common with your antagonists. With all due respect, you've just done exactly what you are critcising me for, you've mentioned the good thing but placed the emphasis on the negative. You can't have it both ways. Anyway, enough of this, I'm drafting my 'Well done Tom' post, ready for when he contacts FJH to sort out a deal so that he isn't frozen out of being a ST holder for next season. |
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Post by billyocean on Jun 2, 2019 5:30:30 GMT
For context, many credit applications are online and decisions instantaneous, often borrowing a lot more than the cost of a ST.
If you can get one, it’s much cheaper to fund a ST on a balance transfer credit card. 0% interest over the term and about 2% handling fee. You can then pay off the card balance monthly in 12 instalments.
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Deleted
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Post by Deleted on Jun 2, 2019 9:59:45 GMT
For context, many credit applications are online and decisions instantaneous, often borrowing a lot more than the cost of a ST. If you can get one, it’s much cheaper to fund a ST on a balance transfer credit card. 0% interest over the term and about 2% handling fee. You can then pay off the card balance monthly in 12 instalments. It's good advice, and I was replying above without knowing whether there was any delay at all in processing an application with Rovers. The only thing I would say though is that things like managing balance transfers, switching energy suppliers, checking every permutation of car and home insurance, clipping coupons, all sounds simple in the world of Martin Lewis, but in reality, if you did everything you could to save money you would have no time left at all to earn any to be able to save. |
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Post by billyocean on Jun 2, 2019 10:44:11 GMT
For context, many credit applications are online and decisions instantaneous, often borrowing a lot more than the cost of a ST. If you can get one, it’s much cheaper to fund a ST on a balance transfer credit card. 0% interest over the term and about 2% handling fee. You can then pay off the card balance monthly in 12 instalments. It's good advice, and I was replying above without knowing whether there was any delay at all in processing an application with Rovers. The only thing I would say though is that things like managing balance transfers, switching energy suppliers, checking every permutation of car and home insurance, clipping coupons, all sounds simple in the world of Martin Lewis, but in reality, if you did everything you could to save money you would have no time left at all to earn any to be able to save. Agreed it’s not for everyone but most of these things are annual at most so it’s what price a few hours each year to save you money. On the subject of having to keep switching energy suppliers and insurance providers, we shouldn’t have to but you get ripped off if you don’t unfortunately. |
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