Peter Parker
Global Moderator
Richard Walker
You have been sentenced to DELETION!
Joined: May 2014
Posts: 4,920 
|
Post by Peter Parker on Mar 18, 2015 8:02:25 GMT
Anyone have problems logging in
I have entered my customer/account number and my password (Postcode) and saying We cannot find a patron with that username |
|
|
|
Post by Gas Since 1957 on Mar 18, 2015 8:40:09 GMT
Anyone have problems logging in
I have entered my customer/account number and my password (Postcode) and saying We cannot find a patron with that username You've been banned! (Joke I hope)  I was in the shop at The Mem yesterday lunchtime and there was a queue of people getting or renewing their season tickets - brilliant to see it. Can't wait for when I retire and can get a season ticket - it's a pain having to miss so many games even when we are playing badly like last season. I make about 10 - 12 games a season, so just under the threshold where a season ticket would save money. |
|
gas53
Joined: February 2015
Posts: 46
|
Post by gas53 on Mar 18, 2015 9:44:27 GMT
Having same problem so ringing them to find out what's up.
|
|
Bridgeman
Alfie Biggs
Joined: May 2014
Posts: 3,549
|
Post by Bridgeman on Mar 18, 2015 22:12:14 GMT
Haven't tried yet but thanks for the 'heads up'  |
|
bluey
Joined: July 2014
Posts: 19 
|
Post by bluey on Mar 19, 2015 11:14:21 GMT
I have had the same problem I have given up will go to the Mem to renew. I did mention it to the Kingswood shop today when I got my kiddy tickets to see if anyone else had any problems and they said they hadn't heard of any. I thought it was just me :-)
|
|
Peter Parker
Global Moderator
Richard Walker
You have been sentenced to DELETION!
Joined: May 2014
Posts: 4,920
|
Post by Peter Parker on Mar 20, 2015 7:58:38 GMT
Received a reply to my Tweet. Rovers are looking into it
|
|
bluey
Joined: July 2014
Posts: 19
|
Post by bluey on Mar 20, 2015 15:39:11 GMT
I went to the mem today and renewed I told them I couldn't do it online. They said the only problems are ones without any postcodes on the letter or if you put a space between the postcode which I have to admit I did but I thought it told me to! Obviously I didn't read it correctly. :-)
|
|
Peter Parker
Global Moderator
Richard Walker
You have been sentenced to DELETION!
Joined: May 2014
Posts: 4,920
|
Post by Peter Parker on Mar 20, 2015 15:48:08 GMT
I went to the mem today and renewed I told them I couldn't do it online. They said the only problems are ones without any postcodes on the letter or if you put a space between the postcode which I have to admit I did but I thought it told me to! Obviously I didn't read it correctly. :-) it does say with a space on the letter. Even so I tried it all ways (oo er missus) and still didn't get it to work.
Can't make tonights game, but will probably go to shop at some point or just post the fecking thing now
|
|
Peter Parker
Global Moderator
Richard Walker
You have been sentenced to DELETION!
Joined: May 2014
Posts: 4,920
|
Post by Peter Parker on Mar 20, 2015 15:57:09 GMT
Just solved my problem. Looks like my address hasn't been updated somewhere, despite it being on my letter and on my account information.
still doesn't make sense as I tried to reset password and didn't recognise my customer number or email
|
|
I was in the shop at The Mem yesterday lunchtime and there was a queue of people getting or renewing their season tickets - brilliant to see it. Can't wait for when I retire and can get a season ticket - it's a pain having to miss so many games even when we are playing badly like last season. I make about 10 - 12 games a season, so just under the threshold where a season ticket would save money.
