Cheshiregas
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Post by Cheshiregas on Mar 3, 2023 11:26:23 GMT
Club Statement on Tickets and BehaviourZero-Tolerance Approach to be Taken www.bristolrovers.co.uk/news/2023/march/zero-tolerance/During the match with Burton Albion on Saturday, the club was disappointed to discover further instances of supporters purchasing incorrect price classes of both match and Season Tickets. The club will now be operating a zero-tolerance policy on this and will be carrying out additional ticket checks on matchdays. Anyone found to be abusing the system will be banned from attending games indefinitely. We have also had instances of supporters sharing their e-ticket with multiple people after it has been validated. These people have been identified and will be contacted by the club and will be issued a ban from attending games indefinitely. For clarity, the club would like to remind supporters of the following ticketing policy elements: Tickets are NOT transferable. Season Tickets can only be reallocated via the official ticket exchange via Ticketmaster www.eticketing.co.uk/bristolroversTickets can only be used once at the turnstiles. When the ticket has been validated it will not be eligible for entry again. Tickets must be purchased for the correct price class. Failure to adhere to the club ticketing policy can result in an indefinite ban from The Memorial Stadium. In addition, we would like to take the opportunity to remind supporters of their conduct on a matchday as we had a minority of supporters in the North Terrace ejected for disorder in particular pushing. As a club, we have a priority to maintain the terms of our safety certificate and ensure the safety of all supporters. Pushing endangers other supporters and runs the risk of the club facing further sanctions, which could result in a reduced capacity. With that in mind, pushing of any kind will not be tolerated and a robust stance will be taken against those found to be doing this.
CEO Tom Gorringe said: "It is disappointing to learn that a small majority of supporters are intent on attending fixtures without adhering to our ticketing policy and ground guidelines. "As stated previously, all revenue that we generate directly contributes to our first team budget and our ability to compete on the pitch. Those that choose to hurt the club in this way not only play their part in making us less competitive but also disrespect the vast majority of honest supporters that spend their hard-earned money to support the club.
"In addition, pushing on the terraces can lead to club sanctions, which will ultimately mean that less supporters are able to attend games. The club will now be directing efforts into increased ticket checking and stewarding within the North Terrace with any supporter found abusing the stadium polices will be subject to sanction."
The club's stewarding team will be carrying out enhanced ticket spot-checks for the remainder of the season, with turnstiles remaining open longer to accommodate late arrivals. Any tickets that turn 'red' will be referred to the Ticket Office.
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Deleted
Joined: January 1970
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Post by Deleted on Mar 3, 2023 11:59:39 GMT
Tom Gorringe has never spoken about football.
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Post by Bath Gas on Mar 3, 2023 12:07:18 GMT
Tom Gorringe has never spoken about football. Heaven forbid, he might end up wanting to pick the team!  |
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baselswh
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Post by baselswh on Mar 3, 2023 12:44:36 GMT
CEO Tom Gorringe said: "It is disappointing to learn that a small majority of supporters are intent on attending fixtures without adhering to our ticketing policy and ground guidelines.
"As stated previously, all revenue that we generate directly contributes to our first team budget and our ability to compete on the pitch. Those that choose to hurt the club in this way not only play their part in making us less competitive but also disrespect the vast majority of honest supporters that spend their hard-earned money to support the club.
"In addition, pushing on the terraces can lead to club sanctions, which will ultimately mean that less supporters are able to attend games. The club will now be directing efforts into increased ticket checking and stewarding within the North Terrace with any supporter found abusing the stadium polices will be subject to sanction."
The club's stewarding team will be carrying out enhanced ticket spot-checks for the remainder of the season, with turnstiles remaining open longer to accommodate late arrivals. Any tickets that turn 'red' will be referred to the Ticket Office.
[/quote]
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This quote,I assume Tom is disapointed a 'small minority' are breaking the rules and not the quoted "small majority ".
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Cheshiregas
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Post by Cheshiregas on Mar 3, 2023 12:50:24 GMT
CEO Tom Gorringe said: "It is disappointing to learn that a small majority of supporters are intent on attending fixtures without adhering to our ticketing policy and ground guidelines. "As stated previously, all revenue that we generate directly contributes to our first team budget and our ability to compete on the pitch. Those that choose to hurt the club in this way not only play their part in making us less competitive but also disrespect the vast majority of honest supporters that spend their hard-earned money to support the club.
"In addition, pushing on the terraces can lead to club sanctions, which will ultimately mean that less supporters are able to attend games. The club will now be directing efforts into increased ticket checking and stewarding within the North Terrace with any supporter found abusing the stadium polices will be subject to sanction."
The club's stewarding team will be carrying out enhanced ticket spot-checks for the remainder of the season, with turnstiles remaining open longer to accommodate late arrivals. Any tickets that turn 'red' will be referred to the Ticket Office. ........................................... This quote,I assume Tom is disapointed a 'small minority' are breaking the rules and not the quoted "small majority ". Good spot Bas, I never noticed that. It's disappointing that some fans are happy to rip off the club. |
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bondigas
Joined: December 2017
Posts: 376
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Post by bondigas on Mar 3, 2023 12:52:35 GMT
It's just another case of a slapdash announcement,but for once Gorringe has put his name to it. Normally anything like this is unattributable from the club.They should get the savant wordsmith to proof read things before they get published.
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Post by Bamber Gashead on Mar 3, 2023 13:16:36 GMT
It's just another case of a slapdash announcement,but for once Gorringe has put his name to it. Normally anything like this is unattributable from the club.They should get the savant wordsmith to proof read things before they get published. Indeed. The quote " which will ultimately mean that less supporters are able to attend games" would not have passed my proof reading! |
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Post by swissgas on Mar 3, 2023 15:37:01 GMT
The wording of this statement reveals the strain under which Tom is working.
He could ease some of that strain by clearing up the South stand issue without further delay and I'm sure most Gasheads would accept that more time is needed to determine a sensible solution to the problem.
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eppinggas
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Ian Alexander
Don't care
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Post by eppinggas on Mar 3, 2023 16:09:42 GMT
It's just another case of a slapdash announcement,but for once Gorringe has put his name to it. Normally anything like this is unattributable from the club.They should get the savant wordsmith to proof read things before they get published. Indeed. The quote " which will ultimately mean that less supporters are able to attend games" would not have passed my proof reading! Top marks to baselswh and Bamber Gashead! For Tom Gorringe: www.bbc.co.uk/bitesize/topics/z7vdy9q |
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Post by lostinspace on Mar 3, 2023 18:10:10 GMT
CEO Tom Gorringe said: "It is disappointing to learn that a small majority of supporters are intent on attending fixtures without adhering to our ticketing policy and ground guidelines. "As stated previously, all revenue that we generate directly contributes to our first team budget and our ability to compete on the pitch. Those that choose to hurt the club in this way not only play their part in making us less competitive but also disrespect the vast majority of honest supporters that spend their hard-earned money to support the club.
"In addition, pushing on the terraces can lead to club sanctions, which will ultimately mean that less supporters are able to attend games. The club will now be directing efforts into increased ticket checking and stewarding within the North Terrace with any supporter found abusing the stadium polices will be subject to sanction."
The club's stewarding team will be carrying out enhanced ticket spot-checks for the remainder of the season, with turnstiles remaining open longer to accommodate late arrivals. Any tickets that turn 'red' will be referred to the Ticket Office. apart from that....you knew exactly what he meant ........... ........................................... This quote,I assume Tom is disapointed a 'small minority' are breaking the rules and not the quoted "small majority ".[/quote] |
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baselswh
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Post by baselswh on Mar 3, 2023 18:40:25 GMT
CEO Tom Gorringe said: "It is disappointing to learn that a small majority of supporters are intent on attending fixtures without adhering to our ticketing policy and ground guidelines. "As stated previously, all revenue that we generate directly contributes to our first team budget and our ability to compete on the pitch. Those that choose to hurt the club in this way not only play their part in making us less competitive but also disrespect the vast majority of honest supporters that spend their hard-earned money to support the club.
"In addition, pushing on the terraces can lead to club sanctions, which will ultimately mean that less supporters are able to attend games. The club will now be directing efforts into increased ticket checking and stewarding within the North Terrace with any supporter found abusing the stadium polices will be subject to sanction."
The club's stewarding team will be carrying out enhanced ticket spot-checks for the remainder of the season, with turnstiles remaining open longer to accommodate late arrivals. Any tickets that turn 'red' will be referred to the Ticket Office. apart from that....you knew exactly what he meant ........... ........................................... This quote,I assume Tom is disapointed a 'small minority' are breaking the rules and not the quoted "small majority ". [/quote] Yes LIS. I'm not knocking Tom,just pointing out it's important we realise what he meant. |
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oldie
Joined: September 2021
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Post by oldie on Mar 3, 2023 19:11:51 GMT
apart from that....you knew exactly what he meant ........... ........................................... This quote,I assume Tom is disapointed a 'small minority' are breaking the rules and not the quoted "small majority ". Yes LIS. I'm not knocking Tom,just pointing out it's important we realise what he meant.[/quote] We all knew exactly what he meant |
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Post by chelt_gas on Mar 3, 2023 23:59:41 GMT
“ the club was disappointed to discover further instances of supporters purchasing incorrect price classes of both match and Season Tickets.”
The fans have had years of disappointment in the club having signed the wrong players for the wrong positions. The money lost on fans purchasing tickets in the wrong category is a fraction of the cost of the many players signed that have played so few games.
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Post by CabbagePatchBlues on Mar 4, 2023 7:24:38 GMT
I wondered why the anti digital ticket "small majority" had gone all quiet. We can expect a gate of 3,000 odd today.
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Post by o2o2bo2ba on Mar 4, 2023 9:39:33 GMT
The club are disappointed?
Hmmm.
Take the splinter out your eye first and address some of the major disappointments the vast majority of your paying customers have.
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Post by The Concept on Mar 5, 2023 11:16:36 GMT
OK, I accept some people may be affected by the 'cost of living crisis'. But what sort of 'supporter' goes out of their way to diddle their club out of money like this?
Whether it's adults buying a juvemile/OAP ticket, or somehow passing season-cards back through a weak-spot, or trying it on with duplicated printed paper-tickets, this is no different than stealing from the club shop. And if it's being done by the same people every match then it's far worse.
If people are printing duplicate paper-tickets, then really the club should ensure they have the correct processes in place.
The reader at the turnstile will flag that a QR code has already been used, so the turnstile operators must be waving people through. If the reader doesn't turn green, the operator should tell people to go to the ticket office, where someone can look the ticket up. If the problem was with the ticket, or the reader, rather than a duplicate, then the ticket office should have a way of letting the person through, like a replacement ticket.
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bluetornados
Predictions League
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Post by bluetornados on Mar 5, 2023 12:01:45 GMT
OK, I accept some people may be affected by the 'cost of living crisis'. But what sort of 'supporter' goes out of their way to diddle their club out of money like this? Whether it's adults buying a juvemile/OAP ticket, or somehow passing season-cards back through a weak-spot, or trying it on with duplicated printed paper-tickets, this is no different than stealing from the club shop. And if it's being done by the same people every match then it's far worse. If people are printing duplicate paper-tickets, then really the club should ensure they have the correct processes in place.
The reader at the turnstile will flag that a QR code has already been used, so the turnstile operators must be waving people through. If the reader doesn't turn green, the operator should tell people to go to the ticket office, where someone can look the ticket up. If the problem was with the ticket, or the reader, rather than a duplicate, then the ticket office should have a way of letting the person through, like a replacement ticket. Exactly, it's not rocket science is it..? |
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kingswood Polak
Without music life would be a mistake
Joined: May 2014
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Post by kingswood Polak on Mar 5, 2023 16:06:00 GMT
CEO Tom Gorringe said: "It is disappointing to learn that a small majority of supporters are intent on attending fixtures without adhering to our ticketing policy and ground guidelines. "As stated previously, all revenue that we generate directly contributes to our first team budget and our ability to compete on the pitch. Those that choose to hurt the club in this way not only play their part in making us less competitive but also disrespect the vast majority of honest supporters that spend their hard-earned money to support the club.
"In addition, pushing on the terraces can lead to club sanctions, which will ultimately mean that less supporters are able to attend games. The club will now be directing efforts into increased ticket checking and stewarding within the North Terrace with any supporter found abusing the stadium polices will be subject to sanction."
The club's stewarding team will be carrying out enhanced ticket spot-checks for the remainder of the season, with turnstiles remaining open longer to accommodate late arrivals. Any tickets that turn 'red' will be referred to the Ticket Office. All completely avoidable if common sense were in play. Absolutely embarrassing to be having this discussion ........................................... This quote,I assume Tom is disapointed a 'small minority' are breaking the rules and not the quoted "small majority ".[/quote] |
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kingswood Polak
Without music life would be a mistake
Joined: May 2014
Posts: 10,278
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Post by kingswood Polak on Mar 6, 2023 9:45:19 GMT
OK, I accept some people may be affected by the 'cost of living crisis'. But what sort of 'supporter' goes out of their way to diddle their club out of money like this? Whether it's adults buying a juvemile/OAP ticket, or somehow passing season-cards back through a weak-spot, or trying it on with duplicated printed paper-tickets, this is no different than stealing from the club shop. And if it's being done by the same people every match then it's far worse. If people are printing duplicate paper-tickets, then really the club should ensure they have the correct processes in place.
The reader at the turnstile will flag that a QR code has already been used, so the turnstile operators must be waving people through. If the reader doesn't turn green, the operator should tell people to go to the ticket office, where someone can look the ticket up. If the problem was with the ticket, or the reader, rather than a duplicate, then the ticket office should have a way of letting the person through, like a replacement ticket. Exactly, it's not rocket science is it..? It has nothing to do with printing of tickets but buying the wrong tickets in the first place. Those that scam the club will buy a youth ticket instead of an adult one and so on. This is completely avoidable by ticket basxxxd if only they asked for proof of age or ID. As i said, completely avoidable and there are a fair few repeat offenders, some of which even drive coaches to away games, anything to make a bob and to avoid paying the right amount. |
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Post by The Concept on Mar 6, 2023 14:05:28 GMT
Exactly, it's not rocket science is it..? It has nothing to do with printing of tickets but buying the wrong tickets in the first place. Those that scam the club will buy a youth ticket instead of an adult one and so on. This is completely avoidable by ticket basxxxd if only they asked for proof of age or ID. As i said, completely avoidable and there are a fair few repeat offenders, some of which even drive coaches to away games, anything to make a bob and to avoid paying the right amount. I read it as both scenarios KP. Here's the 3rd line from the club statement, as shown in the OP: " We have also had instances of supporters sharing their e-ticket with multiple people after it has been validated. These people have been identified and will be contacted by the club and will be issued a ban from attending games indefinitely." |
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