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Post by bangkokgas on Aug 28, 2020 14:05:28 GMT
Hey guys,
First time buying a ROVERS GAME ON Ifollow- though i can see the reciept in e-mail inbox- not very clear how to actually get the stream-sorry, not an intertechie..but really want to see the game..and paid for it..grateful for any help and I am sure am missing something bleeding obvious here..duh!
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GasMacc1
Les Bradd
Joined: May 2014
Posts: 1,423 
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Post by GasMacc1 on Aug 28, 2020 14:19:00 GMT
Today's game is not on "ifollow", which is the brand and technology promoted by the Football League ("EFL").
The early season friendly games have been stream on "Inplayer", not "ifollow".
We are still waiting for confirmation from Rovers that the game against Cardiff today is being streamed at all.
If you meant "Inplayer", what you have to do is just click on the "Buy Now" button ten minutes or so before the kick-off time (even if you have already bought your "pass"). You might be asked again for your password, or you might just be presented with the video stream.
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Post by bangkokgas on Aug 29, 2020 11:30:39 GMT
yes, thanks- meant inplayer-thanks for your help..was able to watch it and thoroughly enjoyed it- thought we played well..
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basel
Joined: May 2014
Posts: 3,064
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Post by basel on Sept 12, 2020 7:38:04 GMT
Last week I signed onto Ipswich Towns Ifolliw to watch the LC game.
I'm now trying to sign onto Rovers ifollow,but it tells me my email is already being used.
So do I attempt - again - to cancel my Ipswich thing ,before trying to sign - again - with Rovers ifollow?
I'm told there's a "chat bubble" on the ifollow Rovers site somewhere,to ask for help,but I can't find it.
I feel my natural Luddite tendencies simmering.
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GasMacc1
Les Bradd
Joined: May 2014
Posts: 1,423
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Post by GasMacc1 on Sept 12, 2020 7:58:42 GMT
Last week I signed onto Ipswich Towns Ifolliw to watch the LC game. I'm now trying to sign onto Rovers ifollow,but it tells me my email is already being used. So do I attempt - again - to cancel my Ipswich thing ,before trying to sign - again - with Rovers ifollow? I'm told there's a "chat bubble" on the ifollow Rovers site somewhere,to ask for help,but I can't find it. I feel my natural Luddite tendencies simmering. You've probably already seen the "iFollow Guide", as you've talked about the chat tool. Anyway, this is what that Guide says: (I hope the availability "three hours before and after the final whistle" also applies to Saturdays). I have a problem with my account - who do I contact?
There a number of ways to contact support services in regards to a problem you may be experiencing with your account.
Email: iFollow@efl.com
Phone: 0207 826 4577 (8am-10pm Monday to Friday, as well as three hours before and the final whistle) - billing and subscription enquiries only via this outlet.
Live chat: Use the chat tool in the bottom right-hand corner of the Rovers website (8am-10pm Monday to Friday, as well as three hours before and after the final whistle).
We recommend supporters test their login and redeem codes in ample time ahead of kick-off. |
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GasMacc1
Les Bradd
Joined: May 2014
Posts: 1,423
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Post by GasMacc1 on Sept 12, 2020 8:10:02 GMT
I didn't know what the Chat Tool was, so I thought I'd have a look. The instructions you quoted advise you to look in the bottom right-hand corner of Rovers website. You should see a small white circle with a black envelope in it. Attachment Deleted |
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GasMacc1
Les Bradd
Joined: May 2014
Posts: 1,423
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Post by GasMacc1 on Sept 12, 2020 8:11:26 GMT
If you click on the black envelope, a screen pops-up, allowing you to contact iFollow Support / EFL digital.  |
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basel
Joined: May 2014
Posts: 3,064
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Post by basel on Sept 12, 2020 8:13:46 GMT
If you click on the black envelope, a screen pops-up, allowing you to contact iFollow Support / EFL digital. View AttachmentThank you Gassmacc. Yeh,I've now left a voice message and emailed.👍🤞 Radio Bristol will be just fine if ifollow can't be accessed. Reassuring, just switching the radio on,instead of this infuriating new fangled, expensive rubbish. |
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GasMacc1
Les Bradd
Joined: May 2014
Posts: 1,423
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Post by GasMacc1 on Sept 12, 2020 8:14:37 GMT
Bizarrely, the chat tool only seems to appear on the MAIN Rovers website / Home page, NOT on the lower-level page that is dedicated to iFollow!!
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basel
Joined: May 2014
Posts: 3,064
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Post by basel on Sept 12, 2020 8:33:20 GMT
Bizarrely, the chat tool only seems to appear on the MAIN Rovers website / Home page, NOT on the lower-level page that is dedicated to iFollow!! Not on mine,not even on the Ipswich one,that I'm apparently a member of 😏.Mobile,not laptop. |
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