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Post by laughinggas on Jun 10, 2020 13:10:32 GMT
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Post by laughinggas on Jun 10, 2020 13:11:37 GMT
You will shortly receive an email from the club to your registered account. This will include details of your options and a short survey for you to complete to confirm your chosen credit option.
These options will be as follows;
Credit on your ticketing account to the value of your refund to go towards renewal of your season ticket or match ticket purchases in the future for yourself or friends and family
An online retail voucher to the value of your refund
The option to donate this refund to the club's Academy
A full refund onto the card you used for your original purchase
Any supporters that purchased hospitality packages for the remaining four games will be contacted directly by our commercial team to discuss your options.
This has been a very challenging time for us as it has been for all clubs and we’d like to thank any supporters in advance that are able to donate their refunds back to the club. We know that this method won’t be possible for all supporters, particularly in the current climate, however, we hope that these variety of options will be well received and will further cement the Club’s commitment to act in the best interest of our supporter base as we work to progress together.
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Post by o2o2bo2ba on Jun 10, 2020 13:38:51 GMT
Sounds a good move from the club to me?
And hands the choice back to the paying fan. There's an opportunity to help the Academy with donation instead of cash refund.
Sensible and professional.
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