Angas
Joined: May 2014
Posts: 2,066
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Post by Angas on Feb 9, 2018 21:50:54 GMT
Another one today.
"Hi Anne
At Bristol Rovers, we have recently been investing a lot of effort into our data systems and communication channels. Moving forward we would like to communicate with you more regularly with messaging that is relevant to you.
In order for us to do this, it would be great if you could spend five minutes, answering some questions and offering your feedback, so we can look at ways in which we can improve. All supporters that take the time to fill in the survey will be entered into a prize draw to win a day at our training ground watching the Bristol Rovers squad in action, followed by a Meet and Greet with the players!
Thanks for your continued support and we look forward to seeing you back at the Mem soon!"
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Deleted
Joined: January 1970
Posts: 0
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Post by Deleted on Feb 9, 2018 22:03:07 GMT
Another one today. "Hi Anne
At Bristol Rovers, we have recently been investing a lot of effort into our data systems and communication channels. Moving forward we would like to communicate with you more regularly with messaging that is relevant to you.
In order for us to do this, it would be great if you could spend five minutes, answering some questions and offering your feedback, so we can look at ways in which we can improve. All supporters that take the time to fill in the survey will be entered into a prize draw to win a day at our training ground watching the Bristol Rovers squad in action, followed by a Meet and Greet with the players!
Thanks for your continued support and we look forward to seeing you back at the Mem soon!"
I got this email as well.
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Angas
Joined: May 2014
Posts: 2,066
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Post by Angas on Feb 9, 2018 22:31:34 GMT
I don't know if I'll get any more. Survey Q2. Please tell us whether or not you'd like to hear about any of the following: - I unticked all boxes.
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Deleted
Joined: January 1970
Posts: 0
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Post by Deleted on Feb 9, 2018 22:35:19 GMT
Another one today. "Hi Anne
At Bristol Rovers, we have recently been investing a lot of effort into our data systems and communication channels. Moving forward we would like to communicate with you more regularly with messaging that is relevant to you.
In order for us to do this, it would be great if you could spend five minutes, answering some questions and offering your feedback, so we can look at ways in which we can improve. All supporters that take the time to fill in the survey will be entered into a prize draw to win a day at our training ground watching the Bristol Rovers squad in action, followed by a Meet and Greet with the players!
Thanks for your continued support and we look forward to seeing you back at the Mem soon!"
I got this email as well. I did not, funny as registered as I follower, had the same email address for over ten years, same one used with supporters club and every time I have brought tickets.
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Post by Colyton Gas. on Feb 9, 2018 22:39:03 GMT
The three positives and the three negatives was interesting!!!!
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Deleted
Joined: January 1970
Posts: 0
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Post by Deleted on Feb 9, 2018 22:41:40 GMT
In one word, how would you describe your relationship with Bristol Rovers?
Complicated.
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Deleted
Joined: January 1970
Posts: 0
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Post by Deleted on Feb 9, 2018 22:42:30 GMT
I don't know if I'll get any more. Survey Q2. Please tell us whether or not you'd like to hear about any of the following: - I unticked all boxes. Same.
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Angas
Joined: May 2014
Posts: 2,066
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Post by Angas on Feb 9, 2018 22:48:13 GMT
I don't know if I'll get any more. Survey Q2. Please tell us whether or not you'd like to hear about any of the following: - I unticked all boxes. Same. I thought you might.
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Angas
Joined: May 2014
Posts: 2,066
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Post by Angas on Feb 9, 2018 22:51:56 GMT
I got this email as well. I did not, funny as registered as I follower, had the same email address for over ten years, same one used with supporters club and every time I have brought tickets. Did you get the last one?
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o2o2bo2ba
Joined: August 2014
Posts: 6,918
Member is Online
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Post by o2o2bo2ba on Feb 10, 2018 5:54:01 GMT
I got my email yesterday evening, found it funny it was sent on a Friday where cliche most folk unwind and relax, maybe with alcohol, and with anticipation are optimistic about the match tomorrow regarding their chosen team(s).
Great targeting marketing?
Or completely randomly random?
Either way, if the results of the survey are acted on logically, I see this as a very positive step the club have made in engagement of the fans.
It def has cost money, so on other threads where comments have been raised regarding funds, where has the money come from to fund these extra marketing projects?
(unless anyone is suggesting we haven't paid this one too?! Haha!).
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Post by Colyton Gas. on Feb 11, 2018 14:32:30 GMT
Wonder how the suggestion box is faring??
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eppinggas
Administrator
Ian Alexander
Don't care
Joined: June 2014
Posts: 8,055
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Post by eppinggas on Feb 11, 2018 17:23:38 GMT
In one word, how would you describe your relationship with Bristol Rovers? Complicated. After much deliberation I wrote "masochistic".
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eppinggas
Administrator
Ian Alexander
Don't care
Joined: June 2014
Posts: 8,055
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Post by eppinggas on Feb 11, 2018 17:28:24 GMT
The three positives and the three negatives was interesting!!!! I did the survey on my phone and you weren't actually able to input text into (question 50 I think) about "three positives and how to improve them further". Mind you I think 3 was always going to be a bit of a stretch anyway... A free text option for "anything else you'd like to add" at the end of the survey might have been helpful. But if it's all part of an effort to improve communication - and that's a positive in itself.
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kingswood Polak
Without music life would be a mistake
Joined: May 2014
Posts: 10,240
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Post by kingswood Polak on Feb 11, 2018 23:56:07 GMT
I got an email today informing me of the new signings. Looking back it's the first since a flurry of four in August 2016. Before that date, none at all. Maybe our communication system is on the up. In our dreams Ann. I suppose this Tom Gorrigne (sp) could be starting to try
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Post by Henbury Gas on Feb 12, 2018 8:23:45 GMT
I got an email today informing me of the new signings. Looking back it's the first since a flurry of four in August 2016. Before that date, none at all. Maybe our communication system is on the up. In our dreams Ann. I suppose this Tom Gorrigne (sp) could be starting to try I can assure you he has defo started to change things in the background
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kingswood Polak
Without music life would be a mistake
Joined: May 2014
Posts: 10,240
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Post by kingswood Polak on Feb 21, 2018 15:36:57 GMT
I didn't get an email, and I don't want one either. So in that sense it's a job well done Correction: my spam filters are in fine working order! The updates had no updates that weren’t already public knowledge and so I unsubscribed from them
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